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Summary
Highly qualified, skilled professional with years of experience in the field now seeking for the suitable position to utilize my experience and my knowledge.
Experience
Manager Operations
Recruit, select, train, assign, schedule, coach, counsel, and discipline employeesEnforcing policies and procedures & implement changesSupervise patrolling, static and asset protection shiftsClient Dealing & InvoicingAccounts handling and salary disbursementAnalyze and improve organizational process and workflow
Account Specialist
Making sales to businesses on outboundHandling Client AccountsChecking and reporting on the campaigns progressEnhancing overall sales and promotions
Client Coordinator
Working on commercial leadsOutbound sales (Customers & Businesses)Order creation and processingCommunication between the client and the provider
Quality Assurance Specialist
Evaluation and analysis of calls.Conducting coaching sessions with agents.Dealing with Internal/external escalations.
Compliance Specialist
Implementing companys compliance policy. Detecting and stopping data leakage and fraud related activities.Live monitoring agents, calls and processes.
Sales Executive
Selling products to individuals and businessesProviding home solutions to customersArranging and scheduling the orders.
